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Artificial Intelligence Tools.
The web's most complete directory of verified AI tools. Filter by pricing, read community reviews, compare features side-by-side, and explore curated prompts.
BluChatBot
BluChatBot is an AI-powered multi-channel system designed to transform and optimize customer support. It allows seamless integration across diverse platforms - WhatsApp, Telegram, and Facebook Messenger - enhancing connectivity and efficiency with advanced AI capabilities. The goal is to revolutionize customer service by automating conversations and boosting customer experiences. BluChatBot offers two distinct bot types to match business requirements, instrumental in crafting complex rule-based responses to enhance customer communication efficiency. Features include instant connection with customers across various platforms, running campaigns, and creation of a customized chat flow according to business needs. The tool has significant potential in a variety of business sectors, including e-commerce, logistics, education, travel, food services, banking and financial services, and manufacturing. BluChatBot ensures secure transactions, real-time updates, support for students, travel planning assistance, management of reservations and orders, inventory management, and more. The tool is designed to be flexible, providing services tailored to the specific needs of a business. It manages routine tasks allowing businesses to focus more on customer queries. Furthermore, it's designed for scalability to match the growing needs of a business. BluChatBot provides omnichannel support, ensuring that customer experiences across WhatsApp, websites, Messenger, and Telegram are unified and consistent. It allows businesses to extend their reach, enhance customer interaction through features such as order tracking, appointment scheduling, and product discovery. It also allows a business to elevate their interaction with customers, offering a generative AI-powered assistant available 24/7 for agile customer support.
Gorgias
Gorgias is a helpdesk tool designed specifically for e-commerce stores. The tool provides an all-in-one support inbox that allows businesses to easily centralize and manage customer interactions across various channels, including email, social media, live chat, voice, and SMS. With its automation features, businesses can provide instant resolutions to common customer service enquiries. Utilizing AI, Gorgias is able to automate tasks such as prioritizing, assigning, and tagging support tickets, thus improving efficiency and productivity. Another key feature is the ability to automatically process returns, send tracking information, generate discount codes, update subscriptions, and more, without the need to open Shopify or other e-commerce platforms. Gorgias also offers customer insights, giving customer service teams access to each customers order history, loyalty status, subscriptions, reviews, and more. This information can be used to provide more personalized and helpful responses. The tool is compatible with popular e-commerce platforms such as Shopify, BigCommerce, Magento, and WooCommerce.
Yuma
Yuma AI Ticket Assistant is a powerful AI tool designed to streamline customer support processes. It integrates with Help Desk software, such as Gorgias, and automatically drafts responses to customer inquiries. Yuma is equipped with features to customize the writing style, generate conversation thread summaries, and automatically translate into 15 languages. It also retrieves up-to-date information from Shopify products and pages, allowing agents to provide accurate and personalized responses that align with business needs. Yuma is backed by a Knowledge Base and provides a one-click "reply & close ticket" to save time and boost the productivity of the support team. A 7-day free trial is available to get started and a mailing list is available to stay up-to-date with new product releases and features.
Kodif
Kodif.ai is an AI-powered platform designed to automate customer support. The platform leverages a combination of General AI (GenAI) and Low-code to revamp customer service workflows and operations. In essence, the tool aims to enhance the customer experience through AI-driven solutions. Diverse industries such as e-commerce, retail, healthcare, and logistics and supply chain can utilize it to streamline their customer support.Kodif.ai provides a comprehensive suite of offerings including their Platform, AI Agent Copilot, and Customer Autopilot. The AI Agent Copilot is designed to empower customer support teams by providing contextual AI workflows, workflow automation, and a chat assistant. It also aids in maintaining Standard Operating Procedures' consistency, potentially improving handle time and agent satisfaction while reducing training time.The Customer Autopilot feature allows customers to resolve their issues independently via any digital channel. It features real-time customer information, automated email responses using sentiment analysis, and self-guided forms for a customized self-service experience.Moreover, the platform provides AI-driven insights and analytical tools for CX leaders. It benefits user's leadership with easy access to transactional and customer journey insights, real-time data on agent productivity, process optimizations, and trend identification. Integrations with other CX platforms and more than 100 carriers are also available to promote efficient workflows and decision making processes.Additionally, Kodif.ai complies with stringent data security standards ensuring safe and secure transactions.
Sapling
Sapling Language Model Copilot is an intelligent tool designed to enhance the productivity of customer-facing teams. Providing real-time suggestions, it integrates with CRMs and messaging platforms to help compose personalized, more efficient responses. Sapling also offers an API/SDK that allows developers to incorporate language learning model functionalities into their systems or applications.The tool offers features such as Sapling Suggest, capable of pulling relevant responses from a team's response bank, to allow agents to answer customer inquiries swiftly. Its other function, Autocomplete Everywhere, provides deep learning-powered autocomplete suggestions across various messaging platforms, enabling quicker composition of responses.The tool is also equipped with a feature that improves language and grammar quality. Using a machine learning system trained on millions of English sentences, it flags and corrects language issues, ensuring professional, consistent communication.Sapling also offers a snippet library that allows for instant insertion of common responses, assisting in knowledge distribution within teams. Moreover, Sapling provides insights from conversational data through natural language processing. The tool is also known for its compatibility, supporting integrations with popular messaging and CRM platforms.As a part of its advanced features, it incorporates enterprise security elements including data encryption and redaction of personally identifiable information, and provides tools for end-user identity management such as Single Sign-On, SCIM, and Multi-Factor Authentication. Lastly, Sapling promotes easy installation and deployment with a high adoption rate and minimal onboarding time.
Coachvox
Coachvox AI is an AI tool that allows entrepreneurs and coaches to create a virtual version of themselves that can work with an unlimited number of clients 24/7. The AI tool is trained on their content and style, enabling it to answer questions, provide 24/7 support, turn website visitors into leads and help with email responses. The AI tool is fully customizable, allowing users to configure the AI to sound just like them, including coaching style, tone and directness, length of responses, onboarding workflow, call-to-action, and conversation limit. Coachvox AI offers a seven-step training program to create an AI clone of users, including setting up their voice, tone, and style, deepening linguistic likeness, shaping conversation flow, feeding the engine thousands of words of content, teaching the AI how to respond to questions, fine-tuning and providing feedback and customization. Coachvox AI offers different pricing plans, including do-it-yourself, done-with-you, and done-for-you options. Use cases for Coachvox AI include adding value to members, keeping in touch with clients, building familiarity, converting prospects to inquiries, empowering teams, and generating leads. Overall, Coachvox AI provides users with a powerful AI tool that can clone themselves and provide their coaching experience to a broader audience.
KnowledgeBase AI
KnowledgeBase AI is a software tool designed to provide quick, effortless customer support and self-service. It serves as a platform for managing and sharing data, improving knowledge management and visualisation across the board. This software tool uses Artificial Intelligence to automate several tasks, from providing tailored answers to customer queries to creating articles, titles, and keywords. It supports multi-tasking, allowing users to manage different knowledge bases within a singular, intuitive dashboard. With 24/7 service and self-help options, it enables customers to resolve their issues at their convenience. KnowledgeBase AI also streamlines internal processes by helping support teams find precise answers quickly, thereby reducing handling time. It adopts a customer-centric approach, offering SEO-friendly resources hence driving more organic traffic and reducing the pressure on support teams. With features aimed at enhancing consistent tone of voice in customer communications and prioritizing tasks, it ensures brands deliver a tailored, efficient support experience. Furthermore, KnowledgeBase AI includes customization features that help maintain brand consistency, integrating seamlessly with the users website design.
SiteGPT
SiteGPT is an AI chatbot tool that can be personalized for every website. It uses your website content to train your chatbot to answer questions quickly and accurately. The tool allows you to create your own AI chatbot with no code required. To create the chatbot, simply enter your website URL, and the tool will automatically fetch all the webpages on your website to show them to you. You can then select the webpages you want the chatbot to be trained on by clicking on the "Start Training" button. Once trained, your chatbot will be able to answer any questions related to your website content in real-time. This can significantly improve your website's user experience by providing instant responses to visitors' inquiries. SiteGPT is suitable for businesses of any size and does not require technical expertise. Additionally, the tool offers a pricing plan that is affordable and flexible. The website also offers a contact page, terms and conditions, and a refund policy. Overall, SiteGPT is a straightforward and useful tool that can enhance your website's user experience by providing quick and accurate answers to visitors' inquiries. It is an excellent option for businesses looking to improve their customer service and increase customer satisfaction.
Ebi
EBI.AI offers an AI assistant designed to handle a significant portion of your routine enquiries. Unlike basic AI chatbots, this tool is capable of providing support across your entire organization. The AI assistant is easy to set up and is aimed at improving customer happiness while reducing costs. The offerings are comprehensive, including AI SaaS that can go live swiftly, AI Supervision where the AI is managed for you, and AI Services that apply AI across your entire organization. The tool features options for human in the loop, natural language processing, security and compliance, along with integration capabilities. EBI.AI also offers a variety of support depending on the size and industry of the company, with options suitable for enterprises, SMEs, and startups across fields like retail, e-commerce, travel, finance, insurance, and more. The AI assistant offered by EBI has proven to increase capacity, deliver ROI rapidly, and it's scalable to accommodate growth. It operates on a pay-as-you-grow model, giving you freedom to tailor the service to your needs. The assistant also features personalization and automation capabilities that increase customer loyalty, streamline administration, and enhance efficiency.
Curious Thing
Curious Thing's Voice AI Assistant is a tool designed to assist businesses of all sizes in managing their customer conversations. It offers features such as answering business calls, scheduling meetings, and addressing frequently asked questions over the phone. The AI assistant is powered by ChatGPT, enabling it to provide accurate and timely information to callers.In addition to handling inbound calls, the AI assistant can also make outbound calls to enhance operational efficiency and revenue generation. For example, it can capture leads, book appointments, and remind customers about missing documents or incomplete applications. The goal is to improve customer satisfaction, increase conversion rates, and reduce revenue loss.Curious Thing's Voice AI Assistant can be customized to meet the specific requirements of each business. It offers ready-to-deploy AI agents that can quickly integrate into existing systems and start delivering results. The tool is capable of handling high call volumes in multiple languages and can engage with customers through various channels such as SMS, email, and instant messaging.With Curious Thing's Voice AI Assistant, businesses can benefit from the automation of customer service operations, expanded service hours, and improved overall efficiency. The tool aims to optimize business processes, streamline operations, and provide a seamless and on-brand customer experience.
Tended
Tended.ai is a tender automation platform that utilizes AI and ChatGPT technology to streamline the tendering process. By connecting data sources, Tended.ai produces data-enhanced responses in natural language, allowing users to answer RFP questions efficiently and with confidence. The platform features AutoFill, which fills in tenders automatically, saving valuable time. Team collaboration tools and notifications further enhance productivity. Tended.ai aims to allow users to complete tenders faster and more accurately than ever before, helping businesses win more contracts. The platform's design philosophy is centered around simplicity, with a three-step process that includes connecting data sources, importing tenders, and fine-tuning responses with help from AI. Tended.ai offers real-time product updates, industry news, and educational resources on its blog. The platform's value proposition is based on its ability to free up users' time, allowing them to focus on growing their business. A 7-day free trial is available, and users can sign up without providing credit card details. Tended.ai emphasizes compliance and features clear policies on privacy and cookies.
Yellow
Yellow.ai is an AI-powered tool that offers Enterprise GPT (Generative Pre-trained Transformer) for autonomous customer experience (CX) and employee experience (EX). It enables businesses to automate interactions with customers and employees across various channels and languages, delivering actionable outcomes while reducing costs.The tool provides a Dynamic Automation Platform (DAP) that combines Generative AI with Enterprise-level Language Models (LLMs) to accelerate chat and voice automation. Built on multi-LLM architecture, DAP continuously trains on billions of conversations for scalability, speed, and accuracy. It can automate conversations across channels, reducing operational costs.Yellow.ai leverages the latest advancements in Natural Language Processing (NLP) and generative AI to deliver human-like and context-aware conversations. It aims to exceed customer expectations by providing empathetic interactions.With advanced ML and NLP technologies, Yellow.ai continuously learns to improve understanding and personalize responses. It offers zero-setup bot deployment, allowing users to create and deploy bots quickly by uploading documents, connecting to desired channels, and designing dynamic conversation flows.The tool emphasizes enterprise-grade security, boasting ISO, HIPAA, SOC2, and GDPR certifications to protect sensitive data and maintain industry-leading security and compliance practices.Yellow.ai also provides advanced analytics to enhance customer and employee satisfaction through real-time bot insights, enabling data-driven decision-making and improved business outcomes.Overall, Yellow.ai empowers businesses to transform their operations through AI-powered automation, delivering 24/7 customer support, automating employee interactions, and streamlining marketing efforts, all while saving time and costs.
ChatWebpage
ChatWebpage is an AI-powered chatbot creation platform designed for answering customer service inquiries for businesses. The tool makes setting up a chatbot for any website straightforward, taking only a few clicks to connect a website to ChatWebpage. The AI-driven chatbot works by analyzing a given website, then generating accurate responses to customer queries based on that analysis. Round-the-clock availability is a standout benefit of ChatWebpage, as it can provide user support anytime. The platform can seamlessly serve diverse user populations, demonstrated through its multilingual capabilities. Accordingly, questions can be answered in whatever language the user chooses. ChatWebpage also endeavors to be an educational resource for businesses interested in chatbot technology, with a regularly updated blog exploring subjects such as white-label chatbot platforms and the role of chatbots in achieving efficient B2B customer service. Finally, ChatWebpage offers a range of packages to cater to varying business sizes and needs, including options for custom integrations, API access, and priority support.
Autowhat
Autowhat Chatbot Services is a platform that offers customized WhatsApp bots to businesses in various industries. These bots aim to streamline operations, boost engagement, and enhance customer service. Autowhat's WhatsApp bots are designed to automate routine tasks, such as customer inquiries and sales processes, eliminating long response times and manual follow-ups. The bots also provide real-time support, allowing businesses to engage with customers instantly.One key feature of Autowhat's WhatsApp bots is their ability to provide industry-specific services. For example, in the travel and hospitality industry, the bot can offer services like restaurant recommendations, reservations, and local tour suggestions. In the retail industry, the bot facilitates customer service tasks and enables customers to shop directly through WhatsApp. In the healthcare industry, the bots assist healthcare professionals and patients in managing health-related communications and information sharing.The Autowhat WhatsApp bots offer several benefits to businesses. They provide increased reach and accessibility by communicating with billions of active WhatsApp users. The bots also offer real-time analytics and insights through an analytics dashboard, empowering businesses to make data-driven decisions and identify growth opportunities. Autowhat's WhatsApp bots can be customized to align with each business's specific requirements and brand identity.Overall, Autowhat Chatbot Services offers businesses personalized WhatsApp bot solutions that optimize efficiency, engagement, and growth through automation and tailored assistance. Their team of experienced professionals specializes in creating WhatsApp bots that cater to unique business needs, ensuring scalability and flexibility for both small startups and large enterprises.
DigitalGenius
DigitalGenius is the AI concierge for ecommerce brands that resolves your customer service tickets, saves you money, and delights your customers. A unified platform combining conversational, visual and generative AI to fully understand and respond to customer queries, layered on top of deep integrations to your existing tech stack to fully resolve customer service tickets. Automatically resolve 60+ common ecommerce use cases, such as Where Is My Order, Returns, Refunds, Warranty Checks, Order Amends, and many more, across email, chat, social, voice and more. Used by major retailers like Reebok, SkullCandy AllSaints, air up, Rapha, On, Emma Sleep, Camper and Clarins, we can transform your customer service. "In no time at all we were automating 40% of our contacts, with a resolution rate of 90% while hitting our CSAT goal of 95%" - Beauty Pie "DigitalGenius has given us back control over our inbox – reducing our customer wait time by 93%." - On "The results have been amazing, and we have seen an ROI of over 600% since deploying the platform." - air up Fewer tickets for your agents to handle. Faster first response times. Quicker ticket resolution times. Lower cost-per-ticket. Happier agents. Happier customers.
Kore.ai
Kore.ai is a platform that uses conversational AI to automate front-office and back-office interactions across various industries. It offers AI-first virtual assistants and process assistants which help to streamline operations and improve user experience. Two of the main categories of solutions provided are for customers and employees.Kore.ai offers a variety of products within its platform. 'XO' is an AI chat bot experience optimization platform for both customers and employees. Its 'Automation AI' is an AI chat bot builder, 'Contact Center AI' offers omni-channel customer service tools and 'Agent AI' comprises of AI Chat Bot and tools for agents. 'GALE Beta' is a Gen-AI app builder and model fine-tuning tool. The 'Search AI' feature provides a powerful Gen AI & Indexed search from any source.The platform also caters to various industries, including banking, retail, healthcare, etc. with specific solutions like BankAssist, RetailAssist, HealthAssist for customer experience and HR Assist, IT Assist for employee experience. Additionally, Kore.ai also offers use-case specific solutions for customer experience, employee experience, agent experience, search experience and application experience.Overall, Kore.ai is designed to leverage AI to simplify processes, improve experiences and enhance productivity across different domains and industries.
Hyperlight
Hyperlight is an AI tool designed to automate customer support operations. It offers enterprise-grade AI agents that are capable and empathetic, meaning they can interact with customers intelligently and in a way that understands their needs. The tool allows for communication across voice, chat, and email, replacing traditional chatbots.One of the strengths of Hyperlight is its reliability and capability. The AI agents are deeply integrated into support systems, enabling them to navigate like humans. They provide personalized and empathetic responses, making the interaction feel human, which customers appreciate.Hyperlight emphasizes scalability, with a fleet of agents that can meet any support volume. It also offers customization for different industries, including e-commerce, financial services, and insurance. For e-commerce, the AI agents can check orders, process returns, and recommend items. In financial services, they assist with managing cards, billing, and product recommendations. In the insurance sector, the agents help customers file claims and explain complex coverage policies.The tool is developed by a team with strong backgrounds in computer science and related fields, with members who have worked on research and engineering projects at prestigious institutions like Yale, Instagram, Snorkel AI, and Actively.Hyperlight aims to drive efficiencies in customer support operations and offers a way to enhance support across industries.
Almo Chat
Almo Chat is a no-code custom AI chatbot creation platform that enables businesses to engage with their customers. The tool allows users to create a chatbot trained on their own website content without the need for coding experience. With Almo Chat, users can fetch all the pages on their website automatically and select the specific pages they want their chatbot to be trained on. The chatbot is then customized to align with the brand's tone and style, defining flows and setting responses.One of the key features of Almo Chat is its ability to learn from the user's domain, resulting in more accurate and relevant responses. This ensures that the chatbot can handle customer inquiries, provide information, and enhance user experience in a human-like manner. The tool also provides options to tailor the chatbot's interactions, creating meaningful conversations that leave a lasting impression on users.Almo Chat offers simple and flexible pricing plans, allowing users to choose the best plan for their business needs. Plans can be changed or canceled at any time, and all plans come with a 7-day free trial to test the functionality. The platform has garnered positive feedback from its users, which can be explored further on their website.Almo Chat is developed by Ideamind Technologies Private Limited and is based in Hyderabad, India. The company also offers customer support and resources via their website, including terms of use, privacy policy, and cancellation policy.
Email AI for E-Commerce by 1hero
AI Customer Service • E-commerce • Multilingual • Multichannel • No Training Required • SMB-Friendly • Pay-As-You-Go Pricing • Shopify Integration • Easy Onboarding • Shortest Learning Curve 1hero.ai provides e-commerce sellers with fast, 24/7, AI-powered customer service across multiple channels and languages. With 1heroAI sellers can delegate customer service to powerful AI and scale limitlessly without increasing the headcount. It will effortlessly adapt to fluctuating sales volumes during high seasons, and not become an additional financial burden during low seasons. 1hero.ai connects with major support platforms - like Email, Facebook Messenger, Instagram DM, Phone through a Intelligent Virtual Assistant, WhatsApp, Telegram, AI Live Chat, and responses to social media comments. Connect your Shopify account and allow 1hero.ai to access order and customer details, enabling relevant and concise responses in any language. By learning from customer support emails and standard operating procedures, 1hero.ai addresses customer requests, such as product returns, shipping label generation, refunds, troubleshooting, and even order creation and editing. If you don't have these documents, our AI-engine will help create them using information from past emails, your website, privacy and return policies, and FAQs. It will also learn from your past emails to adopt your tone and writing style, ensuring a human touch and personal feel that your customers appreciate. Our mobile-first design highlights that this isn't just another tool for customer support agents. Instead, it's a performance monitoring platform, managed using simple language, for anyone overseeing customer service in a company. Manage everything in natural language. No complex setups, fast onboarding and clear pay-as-you-go pricing. Scale and expand your e-commerce customer service operations instantly.
Kustomer
Kustomer is an AI-powered Customer Service CRM Platform designed to streamline customer service tasks and deliver superior experiences. It centralizes customer interactions, data, orders, and tickets, providing businesses with a unified view of their customers across all channels. The platform includes key features such as AI-driven automations, omnichannel messaging, and a unified customer view to enhance customer engagement and boost service efficiency. Kustomer specifically aids in resolving customer issues swiftly and accurately, leveraging robust data to anticipate customer needs and minimize inbound support volume. The system offers proactive, data-driven customer support, offering the ability to assist potential customer needs before they make contact. Integrations and Apps are available in the platform's app marketplace, which regionalizes it within a company's current technology stack. Capabilities of the platform extend to AI-Aided agent assistance and customer self-service, furthering its commitment to transforming customer-agent interaction. The platform is utilized across various industries by brands seeking to maximize customer engagement through hyper-personalized service, driven by Kustomer's intelligent use of customer data.
Inbenta
Inbenta is a comprehensive Enterprise AI Platform known for its capacity to automate answers to customer queries, thereby optimizing operational efficiency. The platform leverages proprietary AI technology, which has been trained over a decade using data from billions of customer interactions across various industries. The Inbenta suite includes a Chatbot, Search, Benti, Knowledge, and Digital Instructor. The platform and its constituent tools are used in a diverse range of applications including Customer Service, IT Helpdesk, Marketing & Sales, HR, and Digital Transformation, signifying its broad-ranging use cases. Additionally, it caters to an extensive range of industries encompassing Banking, Government, Healthcare, E-commerce, Utilities, and more. Inbenta promotes the enhancement of customer experience and the reduction of costs through intelligent automation. It is trusted by companies around the globe, with the option for partnership and reselling opportunities. The platform continuously evolves, as evidenced by regular updates and innovations.
Ultimate.ai
Ultimate.ai is an AI-driven customer support automation platform designed to help businesses scale and streamline their customer service operations. Its core capabilities revolve around the use of conversational and generative AI to automate a broad range of customer request situations across multiple support channels, including chat, email, and messaging interfaces. The Ultimate.ai platform features multilingual support, offering assistance in over 100 languages. It also delivers measurable Return on Investment (ROI) and cost savings benefits.The solution is built with seamless CRM integrations in mind, enabling organizations to plug it into their existing CRM system with a single click. This integration approach helps avoid data silos, and the platform's no-code nature makes it user-friendly for support teams. Additionally, it facilitates automation across various channels, including chat, messaging, email, and social media platforms.The platform also introduces a bot that is powered by both conversational and generative AI, which delivers extensive automation alongside maintaining quality customer experiences. Lastly, referring to the website, it is indicated that there's a product named 'UltimateGPT', this might be the firm's application of GPT for customer service. Additional information about 'UltimateGPT' and its specific functionalities would be required for a more comprehensive description.
WebWhiz
An artificial intelligence (AI) tool, WebWhiz functions as an AI-powered assistant integrated into your website to deliver instant, precise responses to support queries. Capabilities akin to chatGPT are used within the tool to answer questions specific to the data on your website, meaning responses are accurate and relevant.WebWhiz features an easy integration process; the tool can be created, trained, and added to your website in minutes, requiring no coding skills. The chatbot relies upon the data from your website to form its responses, with the website regularly crawled for updates to keep the chatbot's information up to date.Beyond its practical implementation, the chatbot can also be customized to match the aesthetics of your website, with additional fine-tuning options available to improve its function. Translation into over 100 languages allows visitors from various regions to engage with the bot comfortably, increasing its accessibility.WebWhiz upholds data privacy policies, strictly maintaining GDPR compliance. The tool has potential to contribute significantly to lead generation by collating visitor email addresses and efficiently reducing support volumes, freeing up your support team to tackle more complex queries.It must be noted that all the code for WebWhiz is available for review on GitHub, emphasizing its transparency and security.
Eddy AI
Eddy AI is an artificial intelligence (AI) powered assistant chatbot designed to automate sales and support tasks. This tool can seamlessly integrate into several platforms such as websites, mobile applications, and popular social media messaging apps such as Facebook page and Instagram. Eddy AI provides 24/7 customer service, helping users answer questions in real-time and generate product offers that could increase sales and customer satisfaction. It supports multi-language dialogue making it capable of understanding and responding in over 80 languages. The tool allows business owners to upload their Frequently Asked Questions (FAQs) so that this intelligent assistant can respond to customer queries automatically. Any unanswered questions are recorded and sent to a live agent on the support channel chosen by the business. Moreover, Eddy AI also provides detailed reports about user engagement for business analytics. The AI assistant can also be customized to match the brand aesthetics of the business and offers a free plan for businesses who wish to try the service.